SALES

5.0

SERVICE

4.0

302 ratings and 172 comments received in the last 90 days.

21 March 2024

Gave plenty of time to every question

21 March 2024

All staff I encountered were extremely friendly, courteous and professional

20 March 2024

Well satisfied

14 March 2024

Nothing was too much trouble and made the transaction very simple. Tried synter bmw dealerships closer to home and got ignored when visiting them so chose the stratstone derby dealership because they were the ones who actually showed an interested.

13 March 2024

The handover was on time, car was clean and delivered in perfect condition. I was very happy with the whole procedure.

09 March 2024

Delivery delayed as they couldn't locate the car

09 March 2024

Stefan Stoica was very responsive to our enquirements

07 March 2024

Great service, friendly, reliant

07 March 2024

Louise was very helpful and explained everything, abit quick for me but I asked her to slow down and explain again

04 March 2024

Overall experience and handling of the purchase was smooth and minimal hassle. My sales representative Stefan was very helpful and quick at responding to my queries.

21 March 2024

Would've given 5 stars but no one rang me to say my car was ready

21 March 2024

There is no preplanning to fix a fault so the car was required for a second day awaiting parts

21 March 2024

Excellent service from staff.

21 March 2024

I felt very welcome and the staff were all very welcoming and professional

20 March 2024

Very Happy

20 March 2024

Whilst my mot was carried out successfully the experience was unfortunately affected by a problem with your car ramp. What should have taken a couple of hours I had to leave my car overnight meaning I had no car for most of 2 days.

20 March 2024

They did everything I asked of them. Craig was exceptional and a credit to Stratstone Derby.

20 March 2024

Jess and Omar, everything else is pants like the drinks fridge which was broken and only had dandelion and burdoch in so was warm. You'd get better at Kia - be more bmw please!

20 March 2024

Completely satisfied with the work that was undertaken on my BMW.

20 March 2024

10/10

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