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SALES

5.0

SERVICE

4.0

313 ratings and 231 comments received in the last 90 days.

06 June 2026

Kaz provided an excellent customer experience from start to finish. He was professional, knowledgeable, and approachable throughout the process. He took the time to answer all my questions, kept me informed at every stage, and made the purchase easy

06 June 2026

Kaz was great from start to finish. Kaz explained everything in detail and answered all my questions clearly. Kaz did a great job in finding the perfect vehicle and communicated everything clearly.

04 June 2026

I had no problems with this dealership all the staff were pleasant and helpful, the car arrived on time and all the paperwork was carried out in an efficient manner. Thank you to josh Vardy who arranged everything and was very helpful throughout.

04 June 2026

All smiling dancing singing people involved in our sale from start to finish would highly recommend to everyone we know made every step of our car journey from start to finish feel simple and quick.

03 June 2026

Brilliant service

03 June 2026

Great customer service

03 June 2026

Team communicated really well and were very helpful. Bradley and Shahin were first class.

30 May 2026

The whole experience from start to finish was made really easy. I was looked after by Leon and nothing was too much trouble

29 May 2026

Firstly pick up time was late, secondly the vehicle wasn't sparkling clean ?? could see water marks . Not received my free gift with handover

29 May 2026

Everything was very efficient

06 June 2026

Didn't fix car on the day. Then caused a puncture. Then damaged the wheel fixing the puncture. Then . when we got it back it had a fault relating to being unable to see the wheels. Better than last time. Off the road for weeks and weeks that time.

05 June 2026

Felt like i was a VIP , was great , very satisfied , thank you

05 June 2026

On time with everything, staff very polite and helpful

04 June 2026

Great service and communication

04 June 2026

Very professional and knowledgeable.

04 June 2026

Nobody's fault but had to wait 2 days and one of the problems still has to be resolved

04 June 2026

Friendly staff.

04 June 2026

Disappointed with communication and follow-up from BMW Derby. Following my visit on 14 May, the vehicle was returned with marks after a wash I did not request. After providing photos and availability on 16 May, I received no further response.

04 June 2026

Service dept gave a great customer experience

04 June 2026

Excellent Customer Service but an exorbitant bill.

Contact us

FIND Stratstone Derby BMW

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 17:00
  • Sun:10:00 - 16:00

Phone

  • 0133 289 9227
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 13:00
  • Sun:Closed

Phone

  • 0133 289 5714
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 13:00
  • Sun:Closed

Phone

  • 0133 289 5714
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map