SALES

5.0

SERVICE

4.0

338 ratings and 251 comments received in the last 90 days.

19 April 2026

Easy process. My needs and concerns were addressed efficiently which allowed for a smooth sales process

18 April 2026

The overall experience was very good. The issues I raised were resolved in a timely and efficient manner.

17 April 2026

Very welcoming and helpful, polite and competent at providing details requested etc etc

17 April 2026

On the road in a new BMW 4 days after initial enquiry. Great service,

13 April 2026

Adam has been transparent throughout the process and has worked with us regarding our needs and timings

10 April 2026

Exemplary service

10 April 2026

Leon and BMW have been absolutely faultless, couldn't have asked for better service. Thank you for all your help and guidance.

09 April 2026

Incredible service from start to finish

09 April 2026

great service

09 April 2026

Bradley Gregory from Derby branch was the best sales advisor I could ever ask for! He explained everything from start to finish and even revealed my brand new car in the showroom with a red bow and covering to surprise me. 10/10 sales advisor! :)

19 April 2026

Most of communication was clear and easily followed. Was kept waiting a little on pick up but no real problem. Enjoyed the interaction with the team at Derby

19 April 2026

I was first car to be checked in (8.15am) and ended up leaving at around 4pm. 8 hours hanging around in Derby!!! Various commitments made re timings etc which were not met. Very disappointing experience. I recall a previous service being similar.

18 April 2026

Easy to book the recall, very efficient and pleasant to deal with.

18 April 2026

Works carried out okay, however took all day to fit an earthing strap (MOT failure the previous day), meaning the lift I hoped for wasn't available so meant a taxi

17 April 2026

I received no paperwork telling me what was done to my car! The service advisor told me it would be emailed to me but it wasn't and he didn't go through with me what had been done

16 April 2026

Professional and faultless service

15 April 2026

Miscommunication, a reschedule text sent out for my appointment, the following day, I have received a check-in vehicle email, was confused weather the appointment to be rescheduled or going ahead. travel to the garage to say it is rescheduled.

14 April 2026

Needed the car back for a certain time as I work in the area but not live there. Accommodated my needs and was very polite and answered all questions I had.

13 April 2026

Chris price matched the quote I had from another dealer, Lucy kept me informed on the service through out and offered me drinks while I was working from the dealership. They even provided me a desk and chair to work while I waited. Highly recommend.

13 April 2026

Everything went very smoothly

Contact us

FIND Stratstone Derby BMW

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 17:00
  • Sun:10:00 - 16:00

Phone

  • 0133 289 9227
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 13:00
  • Sun:Closed

Phone

  • 0133 289 5714
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map

Address

  • Sir Frank Whittle Road, Derby, DE21 4RZ

Opening Hours

  • Mon–Fri:09:00 - 18:00
  • Sat:09:00 - 13:00
  • Sun:Closed

Phone

  • 0133 289 5714
Map
Areas served

Derby as well as surrounding areas including Ilkeston, Swadlincote, Heanor and Belper

View map