OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
303 ratings and 118 comments received in the last 90 days.
07 September 2024
Ali ensured all was good
07 September 2024
Whilst things were slow, I was satisfied with the product
05 September 2024
The carwow sales team were brilliant, then in the dealership dealt with Chris, his knowledge, customer service and experience was exceptional, well done to the team
04 September 2024
No complaints, very efficient in turning round new card in only a few days.
04 September 2024
Staff were really friendly, on time and made it a good experience
03 September 2024
The process ran smoothly and I was updated at every stage by Stefan. I never felt like I was in the dark at any point. The separate room and car cover was a very nice touch.
02 September 2024
Smooth handover nice touch on the car reveal and lovely environment.
29 August 2024
One of (if not THE) best car sales experiences i've had. Very attentive and willing to go the extra mile.
28 August 2024
Chris Langham was very helpful and knowledgable, he found my perfect car for me and I am delighted.
10 September 2024
Service was completed while I waited, in the agreed timescale and I was kept informed of progress. Also the car came back clean!
09 September 2024
Faultless from start to finish.
09 September 2024
Brilliant, professional and friendly service.
09 September 2024
Not enough feedback given
09 September 2024
Excellent communication
07 September 2024
The girl the name escapes me as it was over 2 weeks ago was brilliant
04 September 2024
BMW give a lot of detail over to what needs doing on your car though their health checks
04 September 2024
good experience on site & hospitality
04 September 2024
Always pleasant staff that are helpful and always professional.
04 September 2024
Job was done quickly , no hassle.
08 September 2024
Great service, very knowledgeable and easy process.