SALES

5.0

SERVICE

4.0

294 ratings and 166 comments received in the last 90 days.

09 April 2024

Wayne is an exceptional asset to BMW Stratstone Derby. Nothing is too much trouble, patient and excellent customer service skills. You need to look after him, absolutely excellent and he was the reason we returned to you.

08 April 2024

Chris Whitmore at the dealer was excellent to deal with. He was very responsive and put together a great deal in a very short space of time and remained pragmatic to find a deal. Once a deal was agreed Chris kept me updated as the process developed.

03 April 2024

Attentive at all times and kept up to date on delivery status at regular times.

29 March 2024

Excellent

26 March 2024

Again it's Chris langham he's been exceptional. Original I was dealing with someone else whose was snot good very rude was unable to answer questions. Spoke to the receptionist. Rectified promptly and was dealt with Chis and I must say. Amazing

26 March 2024

This was excellent. Louise was incredibly helpful in explaining the process and taking em through everything required which made the process super easy and enjoyable.

22 March 2024

Excellent service

21 March 2024

All staff I encountered were extremely friendly, courteous and professional

21 March 2024

Gave plenty of time to every question

20 March 2024

Well satisfied

10 April 2024

No problems, work carried out as arranged to a high standard.

08 April 2024

A major service was completed in just 2 hours 40 minutes. Very happy to have my car returned quickly but doesn't this seem a little too quick? Tyre pressures all different when car returned. Lots of dried water spots left after washing.

08 April 2024

Eveything went to plan.

07 April 2024

As above

05 April 2024

Sent me a video of my car which is a good thing

05 April 2024

My car came in for an interim service and I was very happy with everything. I brought some floating centre caps and they fitted them for me at no cost, which was a nice touch.

04 April 2024

I had the pleasure of being supported by Vanessa during my visit, and couldn't be more impressed with her attention to detail. She communicated clearly, kept me updated every step of the way, and ensured that my car repairs were completed on time.

04 April 2024

Overall very satisfied. Only reason not a 5star was that I had to leave the car from 9 to 4, was lucky that I could walk to a nearby relation and worked from their house that day.

03 April 2024

The service I needed was dealt with so swiftly. Also the approach and response's of the assistant who dealt with me was so attentive and professional.

31 March 2024

They have always gone above and beyond

Contact us