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ABOUT STRATSTONE DERBY.

Find out more about what we do and our team.

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Meet the team

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Chris Astle

Head of Business

Chris Boyton

Parts Leader

Mark Ridley

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Serviced car as required

Service

I was returning to Stratstone dealership this day and was looked after initially by Matt Smith who then passed me on to a lady who was very good and between them they kept me posted throughout the day with all the issues relating to my car.

Service

All staff most pleasant and attentive

Service

Very satisfied with everything on this visit

Service

Friendly professional staff

Service

Everything was handled professionally.

Service

Was greeted upon arrival and tea and coffee always available

Service

They have, quite simply, been very helpful and straightforward. I have no complaints. Their employees have gone out of their way to provide the service I need.

Service

Very accommodating staff

Service

The Service was completed at the agreed time and so was the MOT.

Service

Nothing to fault!

Service

Service done very quickly

Service

Job was carried out as requested and kept me informed

Service

The tyre issue did leave me nervous as I do a lot of mileage ( why I chose a BMW).

Service

My assistant was helpful. The handover was good.

Sales

The whole experience was pleasant, easy and staff were competent at this dealer.

Sales

Steve Brewster was very knowledgeable, and communicated every detail of the sale in a concise and timely fashion; a consummate professional.