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From the receptionists to the backroom staff who were very professional which gave a stress free service.
The staff were both friendly and professional and I was kept informed at every stage. I received a detailed explanation of the work carried out and advice on the general "health" and condition of my car, including a video walk round by the technician
Dan who looked after us was spot on.
car ready for collection on the day given, no problems.
Work completed on time.
Quick, efficient and no fuss
Kept me informed about the work as promised and delivered my car back to my place of work which was really convenient
All work completed on-time and kept up-to-date My car was embarrassingly dirty , they washed and hovered it brilliantly ( Thank you , so much)
Car was in for a health check and needed some work which was carried out the same day!
Hard working Management
Service was great
I was made welcome by Danielle. and dealt with in a very professional and friendly manor.
Ellie and Mike were most helpful and professional throughout
Very happy without everything was dealt with and the efficiency of the staff
Everything was done and complete piece of mind
Great , friendly and quick
Up to now I have been satisfied.
All aspects of the visit / work carried out to a high standard.
I was well treated all staff very polite and efficient
Chloe the service representative put my mind at ease and was highly professional and helpful.
Ella kept me updated on the progress of my car and went over what was required to meet my needs for the loan car.
They sorted out the problem with an elderly car without spending too much money on it
Did exactly what you said, when you said
Very well ran in the current circumstances
Did everything that was asked of them
Everything handled in a fast and efficient manner.
Excellent completion of work
Staff friendly, not all about selling
Very good job done the same day
Efficient, polite service
They resolved an issue I had with the car free of charge, thank you
Staff understood my circumstances and made my available to pick up at my convenience
Easy to book servicing and I was kept updated on progress. Jessica was especially good.
Can't complain about the service I was given, no fuss, called when they said they would
Service done as quoted, and on time
Great customer service
Service was good and Starr very helpful
Went above and beyond to assist me with my recent repair
Great done what was needed
I thought the service i recieved was outstanding, the intial order was very easy. On collection Colin really took his time to explain all features of the car which was important as this was my first BMW, even helped setting up my BMW app.
Simple conversation to get a quote created and order placed.. handover was quick.. staff very pleasant and helpful
Excellent service From start to finish
Very satisfied indeed, I was kept informed of how my vehicle was coming along every step of the way.
Johnathan wasn't at all too pushy and showed great professionalism throughout. During the delivery he ensured we were ok with all affects of the vehicle before we left and it was lovely to get a follow up email from him after delivery.
Nothing negative to say!